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Frontline workers will forget 50% of information within one hour, 70% within 24 hours, and 90% over a week.
What happens after training classes are done?
Best-in-class organizations use multiple methods and structured approaches to aid knowledge retention and speed higher quality learning with less effort
“Training has not yet made good on its promise to train the worker…....
workers learn to do their job………when they do their jobs”
Using traditional technical training programs (run the course, take the test, etc.) organizations typically provide 30-40% of a worker's training content and curriculums.
But the worker is still a learner with 60-70% to go
Most technician onboarding and technical training takes place in the field and on-the-fly, using training/service manuals, working alongside mentors, and learning from mistakes. The use of augmented reality and supporting technologies for technical training programs can reduce worker training time by 50% or more
Vuforia Expert Capture is the fastest, easiest way to create powerful step-by-step instructions that help frontline workers get their jobs done quickly, safely and accurately.
Technician onboarding, training, and career development has always been a challenge for field service organizations, but COVID-19 has taken it to another level.
Bill Durrand and Dave Bohne from NeuroStrategy are joined by Blaine Barnes from Tundra Process Solutions and Greg Folkes & Anthony Garner from PTC to talk about using Vuforia augmented reality to overcome traditional and new challenges in technical training.