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Traditional training methods are inefficient and ineffective

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Frontline workers will forget 50% of information within one hour, 70% within 24 hours, and 90% over a week.  


What happens after training classes are done?


Best-in-class organizations use multiple methods and structured approaches to aid knowledge retention and speed higher quality learning with less effort  

(*HR Dive)

Technical Training

Mainly...We Learn on the Job

  

“Training has not yet made good on its promise to train the worker…....

workers learn to do their job………when they do their jobs”

  (*PTC/Vuforia 2020)


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Field Worker

Training and Talent Management

Organized Training Content (30-40%)

Using traditional methods (run the course, take the test, etc.) organizations typically provide 30-40% of a worker's training content and curriculums.

But the worker is still a learner with 60-70% to go  


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Service Manuals

Service Operations

On the Job Learning (60-70%)

Most learning takes place in the field and on-the-fly, using training/service manuals, working alongside mentors, and learning from mistakes.  The use of augmented reality and supporting technologies can reduce worker training time by 50% or more

Tools

Vuforia Expert Capture

 Vuforia Expert Capture is the fastest, easiest way to create powerful step-by-step instructions that help frontline workers get their jobs done quickly, safely and accurately. 

Webinar: Technician Training Post-COVID

Technician onboarding, training, and career development has always been a challenge for field service organizations, but COVID-19 has taken it to another level.    

Bill Durrand and Dave Bohne from NeuroStrategy are joined by Blaine Barnes from Tundra Process Solutions and Greg Folkes & Anthony Garner from PTC to talk about using Vuforia augmented reality to overcome traditional and new challenges in technical training. 

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Should you change your training approach?

 Can you reduce cost and/or get a better outcome? 

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