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Frontline workers will forget 50% of information within one hour, 70% within 24 hours, and 90% over a week.
What happens after training classes are done?
Best-in-class organizations use multiple methods and structured approaches to aid knowledge retention and speed higher quality learning with less effort
Technical Training
Mainly...We Learn on the Job
“Training has not yet made good on its promise to train the worker…....
workers learn to do their job………when they do their jobs”
(*PTC/Vuforia 2020)
Field Worker
Training and Talent Management
Organized Training Content (30-40%)
Using traditional technical training programs (run the course, take the test, etc.) organizations typically provide 30-40% of a worker's training content and curriculums.
But the worker is still a learner with 60-70% to go
Service Manuals
Service Operations
On the Job Learning (60-70%)
Most technician onboarding and technical training takes place in the field and on-the-fly, using training/service manuals, working alongside mentors, and learning from mistakes. The use of augmented reality and supporting technologies for technical training programs can reduce worker training time by 50% or more
Should you change your training approach?
Can you reduce cost and/or get a better outcome?